VILLA TURIZM RESERVATION & CANCELATION TERMS AND CONDITONS
RESERVATION & CANCELATION TERMS AND CONDITONS
PAYMENT
Within 5 days of making the resarvation %30 of the rent shall be paid into Villa Tourism accounts.
The rest of the rent (%70)shall be paid 45 days prior to check-in date.The keys will not be handed over unless the full amount is paid.
DAMAGE DEPOSIT
Villa Tourism has set amounts as damage deposits.These are as follows;
- For Apartments: €100
- For Villas : €250
The Damage deposits are payable at the time of reservation but also can be paid at check-in.
At the end of your stay,Housekeeping will check your Property and if there are no damages,the deposit will be refunded within 14 days of your check-out.
RESERVATION DATE&CHANGING RESORTS
If the tenant wishes to change the reservation dates or the resort,they will have to inform Villa tourism 7 days prior to their Holiday.There is a charge of €50 for this particular service.
CANCELATIONS
In case of a cancelation of your reservation the penalty fees do apply and they are as follows;
- 60 days prior to your Holiday : %30 penalty
- 46-60 days : %50 penalty
- 0-45 days : %100 penalty
RESPONSIBILITIES OF VILLA TOURISM
Villa Tourism shall clean the properties,change linens and put in fresh towels once a week on short term Rentals.
Villa Tourism under no circumstances are not responsible for valuables left in properties.All properties have fitted safe’s and we urge our guests to place their valueables into these.
We also urge our guests to get proper Travel insurances set up before they Travel.
RESPONSIBILITIES OF OUR GUESTS
All Guests have to provide their reservation invoice and voucher at the reception at the time of their check-in.
Only the names which are mentioned on the voucher’s could enter the premises.If there are more guests or different names,The resort shall charge extra bed fees.
TRANSFER RESERVATION AND CANCELLATION TERMS AND CONDITONS
1.) Personal , Family or Friends group Transfers being provided to our Customers and Guests with a private vehicle.The prices on private transfers being charged by the Vehicle depending on the number of customers and provided by cars, mini / midi Buses or coaches.
2.) Where a booking is made by telephone, the booking is subject to and the client accepts the Villaturizm.com.tr Terms and Conditions.
3.) Where two or more people are included on the same booking, or a booking is being made on behalf of a third party, the person purchasing the booking (the Client) shall be deemed to be acting as an agent for all members of the party travelling (the Passenger/s), and accepts the Villaturizm.com.tr Terms and Conditions on behalf of each member of the party.
4.) İf the Reservatıon is made over the phone by the customer the customer Will make the full payment and accepts the terms and conditions.
5.) The confirmation e-mail is your ( transfer ticket / voucher ) without your confirmation e-mail your transfer request is not valid and no refund will
be giving .
6.) The confirmation email (Transfer Voucher) is the ticket. This must be
presented to the Villa Tourism Driver or Representative for both the
outward and return trip. A Reservation Request is not a valid confirmation
of a booking.
7.) All the cancellations for a transfer should be made by e-mail to rezervasyon@VillaTurizm.co.tr in 7 working days before the transfer date,
And confirmed by e-mail from our company.
8.) All the cancellations are processed via e-mail and answered via e-mail
İf the customer doesn't hear anythin back from villa tourism ,is the customers responsibility to ring our Office on 0090-252-3194488 and talk
To a representative regarding there cancellation.İf the customer doesn't
Fallow these rules the refund will be void.
9.) All the vehicles passengers and third party’s used by our transfers are fully
İnsured.This insurance doesn’t cover the customers belongıngs the customers are responsıble for there own belongıngs. Prıvate ınsurance ıs advısed before comıng on holıday.
10.) If the transfer ıs beıng made and the customers arrıval ıs delayed the
Vehıcles drıver ıs requıred to waıt for the customer a maxımum of 2 hours.
11.) All complaınts regardıng refunds has to be made wıthın 4 weeks of event
Vıa e-maıl ınfo@vıllaturızm.com.tr or telephone on thıs number 0090-252- 3194488
12.) Every passenger ıs allowed up to 3 suıtcases whıch has to be recognısable
wıth the customers detaıls or luggage tıcket.
13.) Unapproprıate behavıour towards drıver or any other passengers wıll not be tolarated and any further transport for the customer wıll be refused.
14.) Customers are restrıcted from consumıng alcohol or smokıng cıgarettes
whılst ınsıde the vehıcle
15.) All our vehıcles and passengers are ınsured wıthın Turkısh laws and
regulatıons.
16.) We wıll always try our best to gıve our customers a comfartable and
enjoyable transfer to take them on tıme to theır destınatıon on certaın
occasıons where the company wıll not be lıable ;
A.) vehıcle delays that are caused by accıdents
B.) Inconvenıence on the road
C.) Bad weather condıtıons
D.) Deaths or ıllnesses on the road
E.) Delays regardıng traffıc condıtıons
F.) Delays caused by other customers
G.) Stoppages caused by polıce or other government offıcıals
17.) Theses terms and condıtıons could be changed by the company ın tıme wıth new Turkısh laws and legıslatıons.
18.) Any terms and condıtıons that are not followed by customers. Turkısh courts and laws have the authorıty to take approprıate actıon agaınst the
customer.
CAR HIRE RESERVATION AND CANCELLATION TERMS AND CONDITONS
A-Upon the signature of the present agreement the lessee has taken delivery of the vehicle whose particulars and plate number appear overleaf under the terms set forth in the agreement and its annexes. B-1)the lessor has let leas and delivered the vehicle he owns or holds the operating right for the period determined in the agreement, provided that terms set forth herainafter shall also be complied with.The lessee represents and admits that he/she controlled and inspected the vehicle before the signig of the contract and approved it and that the vehicle is in good order, free of any damage and defect. Besides the vehicle has spare tyre, jack, all implements required to be avaible pursuant to Highways Traffic. Regulations a radio in perfect condition, tool set, relevant documentation (registration book, map etc.}and all kinds of accessories. The lessee has also taken delivery of all such accessories listed hereinabove and which are owned by the lessor together with the vehicle,
2) The lessee undertakes that he/she will deliver back the vehichle and its accessories on a date and time indicated in the agreement and unless othervise agreed, at a place he/she took delivery of the same without any warning or notice be necessary.
3) On no account shall the lessee make use of the vehicle for following purposes and manners, nor he/she let others to make such use even for no consideration.
>. Carriage of all goods whose transport is considered as offence according to customs regulations and other
Turkish laws and other illiegal cases.
». Towing, pushing or carriage of other vehicle or movable or non movable goods without the consent of the lessor.
>». Racing, speed testing, rallies, strength testing, motor racings, and driving in improrer roads and in roads closed
to regular traffic.
>v. Carriage of passenger in such a number exceeding he number that is established by traffic rules and carriage of
goods and wares of any kind whatsoever, except luggage.
v. Carriage of passengers or goods through written or verbal agreement and against consideration to be paid under
any from or manner.
v>) The lessee warrants to make use of the make use of the vehichle in compliance with the dispositions ow
Highways Traffic Law and other laws and to exercise all care and diligence from the moment of delivery until the
vehicle is surrendered.
4) Al the time of the conclusion of the agreement the lessee must be over 19 years old and must present a national or international driving licence issued at least a year before. The lessee may not let third parties to make use of the vehicle without the written consent of the lessor. In case such consent is issued all information relating to the identity, driving licence and the address of the third party to make use of the vehichle shall be entered by the lessee into the agreement and signed. Otherwise all insurances shall be void and the lessor may forfeit the security money determined pursuant to clause C.
5)The lessee is liable for parking the vehicle in closed and locked state in a manner to provide maximum secrutiry. In case of theft or any damage or loss the lessee irrevocably undertakes. Besides the compensation of all damages of the lessor, to pay the lessor without any notice of warning be deemed necessary, the rental for the first 45 days elapsed.
6) If and when the lessee shal not return the official documentation of the vehicle (registration book and number plates) at the time of delivering back the vehicle to the lessor, he/she shall be liable for paying the rental corresponding to the period to elapse until they are found and brought and, if the same are lost, the charges to be disbursed for re-issuing such documents.
7) In case of the confiscation of the vehicle by competent authorities, whether due to the fault of the lessee or not, all expenses relating to actions to be taken up for the recovery of the vehichle are to the lessee. Rental for the period to elapse therefore shall be paid to the lessar in full.
8) The lessee shal take care of the periodic maintenance of the vehicle in short time (such as oiling oil change etc.) and the expenses relating there to shall be refunded against invocies he/she will take to the name of the lessor. Expenses for repairs, spare parts and tyre change made for normal use and wear shall be borne by the lessor. On the contrary repair, spare parts and tyre change expenses resululing from an abnormal use or accident, damages and losses accusing from freezing and the expenses for the transportation of the vehicle up to the rental place in case of its inability to move because of similar reasons shall be borne by the lessee.
The lessor shall collect the idie time cost of the vehicle over the rental price list. Regulator repairs in suburbs shall be reported to the closest office of the lessor and shall be done after the approval of the latter. Detailed invoice (s) isued to the name of the lesor shall be reimbursed to the lessee.
9) The cost of the fuel shall be borne by the lessee.
10) The lessee agrees in advance to hold the lessor harmless from any liability, including related expenses,accuring from the loss of or damage to any personal property left in or on the vehicle by the lessee himself/herself or another person within the rental period of beforehand or after its return to the lessor.
11) Daily rent is a period of 24 hours. Weekly and monthly rents are calculated over 7 days and 30 days.
12) Holiday Car Rental - Cancellation Policy
Client can cancel according to our cancellation policy and may get refund. Our cancellation policy
- In the unfortunate event that you have to cancel your rental,
Holiday Car Rental will levy a charge for the cancellation of your booking prior to your collection date (see below).
- No refunds will be given for rentals ended early for late collections, for no shows or for cancellations made after the rental start date. All cancellations must be made in writing, mailed to info@Holiday-CarRental.com or faxed to + 90-252-319 44 88 and will take effect from the date received by Holiday Car Rental.
Cancellation charges are:
7 or more days before start date, € 25.
6-3 days before start date 30%
2-0 days before start date 50%
In case the contract is terminated by any reason whatsoever the lessee is obliged to forthwith render back the
vehicle free of damages, defects and in perfect condition. In case the lessor is not in compliance with the present
provision the lessor subscribes to immediately the lessor from any damages without further notice or court ruiling be deemed necessary. The lessee may not refain from disbursing the said indemnity by adducing his/her inculpability for any reason whatsoever.
13) Any addendum or modification to the terms and conditions is not valid unless entered into a written agreement by the parties.
14) In any event the lessee and the lessor are to grant facility in the pursuance of their rights of compensation against third parties and to represent each other and to assing their right of action, and the court expenses, shall be divided under such ratio.
15) Vehicles can not be taken out of the country unless authorized in written through the documents from the lessor.
16) Courts of lav/ and Execution Officies of Bodrum shall have the jurisdiction overall disputes, actions for debt and action for damages and executionary proceedings arising out of the present delivery protocol made between the party delivering the vehicle and the party taking delivery.
17) The lessee may not transfer, assing and mortgage the rights accruing from the present contract nor the vehicle and the equipment and implements therein and may not make use thereid in a manner to cause harm to the lessor. Contravention to the present undertakind shall entail the immediate return of the vehicle and the payment of vehicle cost.
C) The lessee shall deliver to the lessor a security deposit corresponding to the amount of the approximate rental and the mileage charges increased twice according to the price list determined by the lessor and in force at the time of signing the contract.
The final account shall be drawn up at the end of the period and the balance shall be forthwith collected from the lessee. The rental may be paid either in Turkish money or in foreign currency cash or travellers checks to be calculated over the Central Bank foreign currency purchasing rate prevaling at the date of payment. The lessee may extend the renting penod by 48 hours notice, provided that the written approvaf of the lessor is obtained and the security deposit is increased.
D) All legal and compulsary insurances pertaning to the rented vehicle have been entered into. In order the lessee may avail of full comprehensive insurance in the event of any accident or damage, he/she must execute the fololwing conditions.
If the renter caused to any accident which would be mentioned in the police report, he/she must pay the olays spent in the repair service from the daily rates of car rental either by credit card or cash. By signing this contract renter accepts Holiday Car Rental to charge his/her credit card for the days lost in repair service.
1. The lessee shall submit and notify to the lessor at least within 48 (fortyeight) hours. The accident report and protocol is issued by the officials closer to the place of the accident (within city limits the Traffic. Police, local Police Station; outside city limits Gendarmerie etc ) indicating the particulars of the accident, and his/her name and adress and similar documents and information.
2. The lessee must immediatley inform the lessor of the accident. If prevented to do so, the latter case is to be evidenced by a medical report. In any event the lessee shall not intervene to the damaged vehicle.
3. Irrespective of his/her fault, the lessee is directery responsible for damages in the vehicle and all kinds of damages incurred therefore by third parties. Persons in the vehicle except the lessee. Are to be included in the term third parties, the lessee accepts and warrants to hold the lessor unharmed by all claims and legal acitons to be forwarded therefore by the third parties againts the lessor and the consequences thereof. The lessor is not responsible by any means for losses to be incurred by the lessee and the lessee waives in advance all his/her rights of claim and which might accure therefore and irrevocably holds the lessor free thereof.
4. The civil liability of the lessor for accidents causing damage to third parties shall only increase prorata the compensation from the underwriter, provided to remain within the coverage of the liability insurance conclued for each vehicle. All civil liability beyond the coverage lies with the lessee and the lessor's right to recourse to the lessee is reserved.
5. All insurances are valid within the time limit set forth in the rental agreement.
6. The lessee is directly responsible for accidents made by a driver under the influence of alchol and narcotics or not holding a vaild licence and for goods transported or accidents caused by such goods.
7. Insurance (CDW) does not cover windscreen and headlight breakage, type punctures and theft of spare tyre. This can be waived by buying optional HTW (Headlight, Tyres, Windscreen) insurance in clause 44 for groups (A-H); for 1 to 7days at EU 5 per day for 8 days and over at EU 4 per day, for groups (K-M); for 1 to 7 days at EU 8 per day for 8 days and over at EU 6 per day. However, collision damage waiver is void if driver is under the influence of alcohol, drugs, had passed the legal speed limits, the traffic report is not obtained from the police, damaged car and traffic report not returned to the nearest Holiday Car Rental office in 48 hours. Insurance also does not cover the damages due to the misuse of the car and damages caused by gross negligence.
8. In case the amount indicated under sub paragraph 42 is collected the deliverning party is only liable for the maximum limits. The party taking delivery irrevocably accepts and agrees that it shall by no means forward any request exceeding the said amount.
E) The clause D of the contract may only be applied in the existence of the said insurances for the vehicle. The lessor is not obliged to insure the vehicle except those legally compulsory. The lessee irrevocably undertakes that he/she will not forward any claim to the lessor by indicating that the vehicle is not placed under the coverage of any type of insurance or several risks are not provided and waives hereby all his/her rights and claims and releases the lessor therfor.
Even in events which such risks are not provided for, the lessee undertakes to compensate all damages that the lessor shall incur on account of the vehicle and to cover all claims to be forwarved to the lessor by third parties and in case the the lessor shall be obliged to make a payment to third parties. To totally indemnity the lessor without further notice or warning be necessary.
F) The present rental agreement consists of two pages and has been signed by the lessee after being read in full, accepted and after the inspection and control indicated under Clause B (1) is performed. The price list established by the lessor and valid as of the signing date forms the integrant part of the contract.
G) Notifications to be made to addresses indicated by the party taking delivery in the present protocol shall be deemed to have been made to him in person.